Every order from every channel. One queue.
Shopify orders, Etsy receipts, eBay transactions, direct PayPal quotes — all flow into one normalized order record. Match to products. Trigger fulfillment. Push tracking back to the customer's channel.
Start free trial/orders grid showing orders from a mix of channels — Shopify, Etsy, eBay, Direct (Quote). Channel badges visible per row. Status column. ~1300×700.
Webhooks where they exist. Polling where they don't.
Shopify ships order webhooks — Kitgy receives orders within seconds. Other channels poll on a schedule. Either way, by the time you check the orders grid, the new ones are there.
- Shopify: webhook (orders/create, orders/cancelled, refunds/create)
- Etsy / eBay / Wix / others: scheduled poll, configurable cadence
- Direct sales: via PayPal capture on a paid Quote
/orders/{id} detail — buyer info, line items with SKU matches, work-order links, fulfillment + tracking. ~1100×800.
Lines connect to products. Products connect to BOMs.
On import, Kitgy matches each order line's SKU to a product record. The fulfillment orchestrator then decides: stock or build? Work orders spawn for the build path, complete with material reservations and workstation assignment.
See work ordersOrder detail showing "Linked work orders" section with WO numbers and current status. Or split-view of order on left, spawned WO on right. ~1200×700.
Tracking flows to the originating channel.
When the order ships from Kitgy — via EasyPost, ShipStation, or a manually-entered tracking number — the originating platform finds out. The customer gets the platform's native "your order shipped" email with tracking, exactly as they expected when they bought.
Order detail showing fulfillment events: "Marked shipped", "Pushed to Shopify", "Pushed to Etsy", with timestamps. ~1100×500.
Quotes → PayPal → Order. No store required.
Some orders don't come from a store — wholesale quotes, custom commissions, repeat-customer purchase orders. Kitgy's Quote feature lets you build a buyer-facing quote, share a link, and capture payment via PayPal. Paid quotes become orders that flow through the same fulfillment pipeline.
/buy/{token} — the public buyer's view of a quote, with line items, totals, PayPal Checkout button. ~1100×700.